Privacy & cookies

Data controller

• Business name: [Επωνυμία επιχείρησης] (trading as “Ferragosto”)
• Address: Agiou Christoforou 10, Krinides 640 03, Kavala, Greece
• VAT no. (ΑΦΜ): [ΑΦΜ] · Tax office: [ΔΟΥ] · Business registry (ΓΕΜΗ): [Αριθμός ΓΕΜΗ]
• Email: [email καταστήματος] · Phone: 694 681 6349

What we collect

• Orders: name, address, email, phone, the items and the payment. For invoices, the business details too (name, VAT number, tax office).
• Contact form: your name, email and message.
• Newsletter: your email, only if you sign up.
• Your card details are processed only by Viva.com; they never reach us.

Why we use it

• To fulfil your order: payment, delivery, updates, returns (performance of a contract).
• To issue receipts and invoices, report them to the Greek tax authority (myDATA) and keep accounting records (legal obligation).
• To answer your messages (legitimate interest).
• To send the newsletter (consent, which you can withdraw at any time).

Who we share it with

Only those needed to run the shop, and only what they need: the payment provider (Viva.com), the courier, the shop's hosting provider (in the EU), the email delivery provider, the e-invoicing provider and the Greek tax authority (ΑΑΔΕ). We never sell data.

Where a provider is outside the EEA, transfers rely on GDPR safeguards (an adequacy decision or standard contractual clauses).

How long we keep it

• Orders and receipts: as long as tax law requires (at least 5 years).
• Contact messages: up to 2 years.
• Newsletter: until you unsubscribe.

Your rights

You have the right to access, correct, erase, restrict, port and object, and to withdraw consent. Email [email καταστήματος]. You can also complain to the Hellenic Data Protection Authority (www.dpa.gr).

Cookies

We only use cookies the shop needs to work: your bag, your language and a secure checkout. We use no analytics or advertising cookies, so we don't ask for consent. If that changes, we will ask for your consent first.